We place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Website.
Journex will not sell, rent or share your personal information to anyone, for any reason, at any time.
When you use our product or services, we collect the following types of information:
Registration Information which includes your name, e-mail address and the password associated to your Journex account. We use this information in the event we need to contact you about your Journex services. We may also use your contact information to send you occasional promotional or marketing communications that may be of interest to you.
Financial Information that you enter into Journex such as your expenses. Your personally identifiable financial information is confidential and is used to provide and maintain the service you have requested.
Technical Information about the pages viewed, and links selected to help us evaluate Website usage. This information helps us to determine areas of our Websites that are most helpful to our customers and what areas may need improvement. We use cookies to make your visit to our Website easier by recognizing you when you return. We also evaluate individual log files to diagnose problems with the product and to improve its performance.
Other Optional Information which includes your gender, birth date, country, and profession. We collect this information to learn more about our customers and to help improve our services to you. It is entirely up to you whether or not to provide this information, as it is not required in order to use Journex
We collect all our customers' data to analyze it in aggregate, but none of this analysis is connected with you personally anywhere outside of your Journex account. We use this anonymous, aggregate information to help improve our services to you.
Authentication is the process you go through on Journex to access secure areas of our Website. This process takes place when you log into your account, the two key components of which are your E-Mail Address and Password.
With regards to passwords, we maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be at least 6 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at support@journex.comexias.com to request a change. We are not responsible if someone else accesses your account through Registration Information they have obtained from you.
Your data is yours. You can remove it anytime you want. When you request us to delete your account for the Service, your data will be permanently removed from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your Account Information. However, portions of your data may remain on a backup server or media. Journex keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers.
Your Information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other transfer (a “Transfer”) involving Journex. Journex specifically reserves the right to transfer your Information to a third party in connection with a Transfer. Should such a Transfer occur, we will use our best efforts to require that the new combined entity follow this privacy policy with respect to your personal information, as and to the extent required by applicable law and require that you receive prior notice if your personal information could be used contrary to this policy.
In some cases we may be required to disclose certain information to cooperate with regulators or law enforcement authorities comply with a legal process, such as a court order, subpoena, search warrant, law enforcement request, or as otherwise permitted by law to comply with legal requirements.
If we decide to change our privacy policy, we will notify you via e-mail or the Website so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this policy at any time, so please review it frequently.
If you have questions, comments, concerns or feedback regarding this Privacy Policy, send an e-mail to support@journex.comexias.com.